It was 6:00 and dinner had not yet been prepared, the kids were running around the house hungry and tired, a sound of running water alerted everyone that there was a flood in the bathroom, the timing of a salesman standing at the front door with a pitch that was going to “save somebody something” was impeccable, and now one of the children sustained an injury from running around in all the chaos. In desperation and under much pressure, the mom yelled at the kids to stop what